How we compare
DigitalThreadsCo vs. the big mail-in brands
What you get
Big-name mail-in services
Pricing
- Some of the lowest prices in the industry, backed by our price match guarantee. No hidden fees and no forced subscriptions.
Big-name services
- $27.50 to $29.99 per tape at regular price
- Force you to pay extra for a flash drive, DVD or storage to get your files
- Premium prices without premium care
Quality and care
- We clean our equipment, take our time with every tape, and double-check any tape that seems blank before we call it blank.
- We've never lost a tape.
Big-name services
- Dirty, overworked equipment can make a good tape look blank. Customers have sent us tapes other companies called blank, and we found footage on them. Busy, quota-driven shops rarely stop to check twice.
Blank tapes
- Refunded after we check them, so you can send every tape
Big-name services
- You pay for blank tapes too
Digital downloads
- Digital downloads are always free. Save your files and keep them, with no storage fees.
Big-name services
- You pay to store and access your files, like $7.99 a month or $79.99 a year
Customer service
- Call or email a real person, Monday to Friday, 8:00 AM to 6:30 PM Central
Big-name services
- Can take days to get back to you
Turnaround
- About 15 business days
Big-name services
- Usually 2 to 4 weeks